Team effort paves the way for technology to work

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Blake Dowling, Biz Tech
Printed 11:58 a.m. ET Might 2, 2020

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Instances have modified haven’t they?

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I nonetheless keep in mind the evening In March watching the final sport of the SEC Basketball Match and phrases like social distancing, important enterprise and Zoom bombings weren’t in my every day vocabulary.

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Our firm is within the Data Expertise sector as outlined by the Cybersecurity and Infrastructure Safety Company (CISA) however I didn’t want the federal government to inform me we have been a vital enterprise; there was literal smoke pouring out of our telephones the primary month of this case (not actually). The primary name got here in about ensuring a company was all set to work remotely after which an increasing number of and extra. 

Most of our purchasers are so gracious and type that regardless of the amount being unprecedented (like Ozzy Osbourne live performance quantity) and even with delays in response time and delivery we’re capable of get the job carried out to this point (regular as she goes). A shout out to our workforce from me to you, thanks. To have the ability to do our small half to maintain companies in our neighborhood operating felt fairly rattling good. 

I used to be simply speaking to Paul Watts at Electronet as we typically collaborate to troubleshoot with mutual purchasers when in disaster (and in regular occasions too) and he stated; it’s like we’re in hurricane mode however as an alternative of three or four days its 30-60 days. Certainly, the tempo and the change is excessive. Most weeks I’ve 5 or 10 onsite conferences/collaborations, now that’s zero. Distant every thing, as you see within the pic with Katie above. 

I’m not complaining, simply sharing my story and my prayers are with everybody in our neighborhood for a speedy monetary and well being disaster restoration. My level is when you would have advised me over Christmas that I’d be main an organization by means of a world pandemic with nearly all of our purchasers switching to a distant work mannequin, and that there can be no concert events, sports activities, or eating out for weeks on finish, I’d ask what kind of Mad Max land crack are you smoking? However right here we’re. 

I watched “60 Minutes” not too long ago as a result of Scott’s voice is all the time good to listen to throughout a disaster. The dude can inform a narrative. He went on the entrance traces with the healthcare employees in New York and a number of other of them stated regardless of the not possible mission, they have been fired as much as get again to work, that the camaraderie was one thing that they had by no means felt earlier than.

On a special degree I really feel that right here with our workforce. Granted we’re nearly all distant, however there are a few us holding down the fort right here. However instruments like Zoom and Sharepoint have all of us in contact every single day and we’re working as quick and environment friendly as ever earlier than.

Not one particular person has complained about something since this all began. The truth is it’s the reverse, it’s full workforce work. Individuals stepping up and taking over extra duties simply to assist out their colleague.

Somebody as soon as advised me that after you grow to be CEO, nobody will ever let you know thanks, or “good job” ever once more. I suppose that’s true some locations; nonetheless I had a workforce member drop a bottle of wine off on my entrance porch yesterday to say thanks for every thing throughout this time. It was simply in regards to the coolest gesture ever. 

Around the globe we’re seeing numerous negativity within the cyber panorama throughout this time. We’re seeing coronavirus themed phishing emails and texts embedded with malware, we’re seeing and Zoom bombing (individuals crashing Zoom calls and sharing inappropriate content material) in our faculties and church buildings.

Talking of Zoom, individuals level the fingers at them fairly quick over this case, however they have been known as upon to continue learning in our faculties going they usually pulled it off. They went from 10 million customers to 200 million in a few months; in fact there will probably be issues. 

Sit tight, they may repair them. Within the meantime, don’t publish Zoom assembly hyperlinks on-line, and add password safety.

In North Florida, you see teams like Second Harvest serving to our neighborhood put meals on the desk, you see studying establishments adapt, legislation enforcement and elected officers doing every thing they’ll to maintain us protected and within the know, healthcare professionals placing all of it on the road. It actually makes you’re feeling a part of one thing particular. Scary sure, however we’re all in it collectively.

That is my first pandemic so I’m nearly confused however I’m grateful to be a part of a neighborhood that cares for one another, the place kindness is the norm as an alternative of hate.

God bless you all and see you on the opposite facet of this. Shoot me an e-mail when you need assistance working remotely, as our telephones are solely simmering now. The smoke has cleared and hopefully sooner or later quickly all this may clear up, too. 

Blake Dowling is CEO of Aegis Enterprise Applied sciences and hosts the Biz & Tech Podcast. He writes for a number of media retailers and could be reached at dowlingb@aegisbiztech.com 

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Learn or Share this story: https://www.tallahassee.com/story/cash/2020/05/02/team-effort-paves-way-technology-work/3023297001/

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