When Uber rolled out its selfie system for drivers in 2016, the ride-hailing firm was targeted on stopping fraud. Sooner or later, it may very well be used to make sure drivers are sporting a masks.
Uber mentioned earlier this week — CEO Dara Khosrowshahi reiterated at present — that it is working through plans to require drivers and riders to wear face masks or face coverings because it prepares to ramp its ride-hailing enterprise again up after being hobbled by the COVID-19 pandemic. The masks requirement can be issued in sure international locations, together with the US.
Uber is leaning on a mix of logistics and expertise to make sure when rides do ramp up that drivers are correctly protected, Khosrowshahi mentioned throughout Thursday’s earnings name.
“We’re delivery thousands and thousands of PPE and masks, cleansing provides and so forth., to our drivers to be sure that first drive, and the second, and the persevering with drives, that our riders are secure they usually really feel secure,” he mentioned.
Some gig employees, together with those that work for Shipt, Uber, Lyft and Instacart, have complained that they’re struggling to get masks, gloves and different private protecting tools. Provide chains, that are stretched as hospitals and healthcare amenities in addition to firms gearing as much as carry employees again to the workplace, compete for this tools.
On the expertise entrance, Khosrowshahi honed in on its present merchandise.
“We’re taking a look at applied sciences reminiscent of, for instance, our selfie expertise the place we be sure that the driving force who signed up is the precise driver who’s driving,” Khosrowshahi mentioned. “We are able to use that expertise, for instance probably, to be sure that the driving force is sporting a masks the place acceptable.”
Khosrowshahi didn’t present additional particulars of when the masks requirement would start, and when the selfie expertise is perhaps used for masks verification.
The driving force selfie expertise, formally generally known as Actual-Time ID Examine, is a safety characteristic that makes use of Microsoft Cognitive Providers. Actual-Time ID Examine prompts drivers periodically to share a selfie earlier than being allowed to just accept fares. The account is quickly locked if the selfie doesn’t match the picture that Uber has on file. The goal of the expertise is to stop fraud and defend riders and drivers.
— to techcrunch.com